Personal Information We Collect

To run our online boutique smoothly, we naturally need to collect a few details when you interact with us. We break this down into two types: the technical bits that keep the website running (Device Information) and the essential details we need to fulfill your orders (Order Information).

1. Browsing & Device Information When you visit the site, our platform automatically gathers some basic technical data to ensure pages load correctly and look beautiful on your screen. This includes your web browser type, IP address, time zone, and details about how you move through our pages—like which jewellery pieces you look at and the search terms that brought you to us.

We collect this using standard web tools:

• Cookies: Tiny, secure data files placed on your device to remember your preferences (like keeping items safe in your shopping bag).

• Log Files: Automatic records that note website activity, helping us spot technical errors, monitor server performance, and see peak visiting times.

2. Order Information When you treat yourself or a loved one to a piece of our jewellery, you share specific details with us at checkout so we can process your order. This includes your name, billing address, shipping address, email, phone number, and secure payment details processed safely through our payment provider, Square.

When we use the phrase "Personal Information" throughout this policy, we are simply referring to both the technical device data and the order details needed to run our studio and get your packages safely to your door.